Privacy Policy

Effective Date: 23 September 2026

Welcome to Sham Namma Bazar Nimma Ayke. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

Website: https://shamnammabazarnimmaayke.com 

1. Who We Are

Sham Namma Bazar Nimma Ayke is a local grocery and household essentials store offering online ordering and home delivery. We are committed to protecting your personal information and using it responsibly.

2. Information We Collect

When you use our website, we may collect:

• Full Name
• Email Address
• Mobile Number
• Delivery Address
• Order Details
• Payment Information (processed securely through supported payment gateways)
• Device and browser information for website performance and security.

Account Registration

Customers currently create an account using their email address and password. We do not currently use phone number login for account registration.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Send order confirmations and delivery updates.
• Contact you regarding your orders.
• Improve our website and customer experience.
• Prevent fraud and maintain website security.
• Comply with legal obligations.

4. WhatsApp Communication

With your order information, we may send delivery-related updates through the WhatsApp Business Platform.

These messages may include:

• Order Confirmation
• Driver Assignment
• Out for Delivery Updates
• Delivery Completion Notifications

We use WhatsApp only for business communication related to your orders.

5. Payments

We do not store your complete payment card details on our servers. Payments are processed securely through trusted payment providers.

6. Data Security

Protecting your information is our priority.

We implement appropriate technical and administrative security measures to safeguard customer data against unauthorized access, alteration, disclosure, or misuse.

Your account password is stored securely using industry-standard encryption methods.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share limited information only with trusted service providers when necessary to:

• Deliver your order.
• Process payments.
• Send business communications.
• Maintain website functionality.

These providers receive only the information required to perform their services.

8. Cookies

Our website uses cookies to:

• Keep you logged into your account.
• Remember shopping cart items.
• Improve website performance.
• Analyze website usage.

You can manage cookies through your browser settings.

9. Your Rights

You may request to:

• Access your personal information.
• Update incorrect information.
• Delete your account (subject to legal and order record requirements).
• Contact us regarding privacy concerns.

10. Data Retention

We retain customer information only for as long as necessary to:

• Complete orders.
• Provide customer support.
• Meet accounting and legal requirements.
• Improve our services.

11. Children’s Privacy

Our website is intended for general customers and is not designed to knowingly collect personal information from children without appropriate consent.

12. Changes to This Policy

We may update this Privacy Policy as our services evolve. Any updates will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us.

Sham Namma Bazar Nimma Ayke

• Website: https://shamnammabazarnimmaayke.com 
• Email: shamnammabazar@gmail.com@gmail.com