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Everything you need to know about the product and billing.

Orders & Purchases

We’ll Confirm your order & try to delivr you within one hour, we’ll email you a tracking link after your order has been shipped.


Follow this link to check the status of your order. We can also send you notifications about any important updates regarding your order – just make sure you’ve opted into notifications.

Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it. As long as your order hasn’t processed or shipped, you can make changes to it.

You’ll first want to pull up your order. If you placed your order while logged in to your account, login and choose Your Account from the drop-down menu under your username. On your Account page, select Orders from the left-hand side, and find the order you’d like to update from your Order History.

Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. If your order is canceled, you won’t be charged. Find more information about auth holds.

The most common reasons an order might be canceled are:

We will send you an email if any part of your order is canceled or if we need more information to process your order.

From a marketing perspective, the good news is the process of getting your first customer versus your one hundredth is the same. But for traffic to successfully result in sales and profit, there are some essential prerequisites to ensure that traffic converts and the cost is sustainable. You should be asking yourself

Account

In the event you forget a password for your computer, email accounts, you can reset your password directly through the system or application you’re using. In most cases, you can reset your password by requesting an email that contains a password reset link.

To change your password if you’re already logged in: Go to My Account Page, you can see password change option. You can change the password there or through email you can also change. The reference email will be sent to the customer after password successfully changed.

As there is no payment option for the subscription. You’re logged in as a customer. We won’t charge anything for becoming our valuable customer. You can  directly delete your account by entering password.

Returns & Refunds

After submitting your return, please allow at least 2-3 hours of processing time before checking your refund status.

With some returns, like specialized return methods. In these cases, after you start your return on the “Order History” page, you get more instructions.. If you don’t automatically receive a return label, our team or the seller’s support team contacts you.

Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return policies are an extension of the customer service retailers provide; they tend to be fairly liberal as a consequence.

Shipping & Tracking

They say nothing is free in life—even “free shipping.” Even though we would like to offer you free shipping order above Rs. 500. That’s because, even if you offer free shipping, someone has to pay for it. Usually, that’s going to be you, the business owner!

At this time, we can’t change your delivery address once the order has been processed. If your order hasn’t been processed yet, you can file a cancellation request. Then, you can place a new order with the correct address. Before ordering you can go to My Account page, then there will be option called my delivery address, change my delivery address from there. We also enabled your GPS location during checkout. No need to worry about wrong delivery address. 

If your order hasn’t arrived by the expected delivery time, you can check the website to see the current status of your order here. 
If you’ve ordered during one of our sales it gets pretty busy, so your delivery might take a little longer to get to you.

Now we only delivering order in Sedam local area only. 

Why don’t Shop deliver to me?

We’re always expanding our delivery area, and hope to be in your area soon! Please register with us, so we can email you as soon as we start delivering to your address.

Fees & billing

Payment Options:

  • Cash.
  • Cash on Delivery

In future PhonePe, Gpay & other payment gateway will be enebled. 

Other

You receive notification only when you subscribed notification option in bottom bell icon. You can Unsubscribe at any time by unsubscribing it.

From a marketing perspective, the good news is the process of getting your first customer versus your one hundredth is the same. But for traffic to successfully result in sales and profit, there are some essential prerequisites to ensure that traffic converts and the cost is sustainable. You should be asking yourself

You can see our store location at out website checkout page and also search our “Sham Namma Bazar Sedam” in Google you’ll be good to go.

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